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All orders are processed within 24-48 hours.
Custom orders include orders for wedding gowns and evening gowns.
Standard orders include accessories and gift cards.
For standard merchandise order, your credit card will be charged once you place the order. A confirmation email will be sent to you at such time.
For custom-size orders, your credit card will be charged in full amount once you place your order. A confirmation email will be sent to you at such time to confirm the receipt of your order and custom specifications.
We cannot guarantee that you will or will not be charged any custom taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. Such charges are borne by the recipient and are imposed by the U.S. ICE, not by Névé Blanc.
Orders are subject to verification and acceptance before shipping. Economy Shipping will ship within1-2 business days once your order is verified and credit is approved. Expedited orders and Next Day orders will ship within 1 business day.
Orders placed after 2pm EST, on weekends or federal holidays will be processed upon the following business day for the requested expedited delivery method.
Shipping and Handling
We ship to all 50 states, District of Columbia, and P.O. Boxes. We do not ship to APO/FPO/DPO addresses, currently.
Neveblanc.com is proud to offer shipping to Canadian addresses, but can not ship to Canadian PO Box and APO/FPO/DPO addresses.
Items ordered at the same time may not be shipped simultaneously, and may be delivered via multiple shipments.
We do not ship on weekends or U.S. Federal holidays.
Expedited orders cannot be delivered on weekends or federal holidays.
For custom-made merchandise, U.S. shipment is free. We charge an $18.00 handling fee for custom-made garments.
Each address you instruct us to ship to is considered a separate order and is subject to applicable shipping charges.
For standard merchandise, we offer free US Economy Shipment when you registered an account at Neveblanc.com. Please refer to the chart below to determine your U.S. shipment cost.
|Economy Shipping||Arrives within 2-8 business days||$8.00|
|Expedited Shipping||Arrives within 2-3 business days||$15.00|
|Next Day Shipping||Arrives within 1-2 business days||$25.00|
Estimated shipping times apply only to deliveries made within the contiguous U.S. Transit time may vary for orders shipping to Alaska, Hawaii, Puerto Rico and all other destinations outside of the contiguous U.S.
Expedited shipment and Next Day shipment are not available for addresses outside of the contiguous U.S.
Canadian orders are shipped via USPS, and delivery time to Canada may vary accordingly.
Shipment charges to Canada are calculated by the weight and will be provided to you at time of check out.
Custom-made orders are delivered within 4-12 weeks depending on the production time required for each individual item. U.S. Shipping is gratis for custom orders.
We charge an $18.00 handling fee for custom-made orders.